Robotics discussed at Food Northwest Process & Packaging Expo

ZAG Technical Services (ZAG), an IT consulting firm, managed services, and IT security provider specializing in the agriculture and food and beverage industries, will attend, exhibit, and lead an event session on achievable business outcomes with Robotic Process Automation (RPA) at the Food Northwest Process & Packaging Expo in Portland, Oregon on April 4-6.

The session will be led by the vice president of data and software services, Thuan Ngo. “How to use software robots to automate repetitive staff workloads in manufacturing” will be delivered from the unique perspective of robot workers.

Left to right: Thuan Ngo, Patrick Day 

To keep the session exciting and relevant throughout the supply chain, examples from real business case studies will be presented to show how companies leverage modern technologies such as RPA to achieve business outcomes, including improved profitability, reduced waste, and overall improvements in back-office efficiencies.

“The real benefit of business automation is not only improved productivity and efficiency but also the ability to empower employees to engage in more meaningful work and have a greater impact on your business,” said Ngo. The session occurs from 1 pm to 2 pm in meeting rooms C125-126.

In its second consecutive year at the show, ZAG will also exhibit at booth #725. In addition to Ngo, ZAG will have a director of client strategy Patrick Day, marketing director Robert Collings and business strategist Pacific Northwest Michele Marshall on hand to share the latest insights on cyber resilience, business automation, and digital transformation. “We provide solutions for clients across the supply chain, with many involved in the digital transformation of their businesses,” said Day.

“Modern IT is no longer just a guy that gets your computer back online, but a team of professionals who understand how technology delivers on your business objectives. From securing your workplace to providing data analytics and insights, IT, when done well, can be your competitive advantage.”

To schedule an appointment to meet with ZAG at the show, please contact Robert Collings at

For more information:
Melinda Goodman
ZAG Technical Services
Tel.: +1 (414) 469-5524  

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