Striking results
Only 6% of purchasing consumers chose the traditional traffic light colors, red, yellow, green. 21% swapped green for orange. Not surprising, as the taste of orange falls much more in line with red and yellow, sweet. Green has a more bitter flavor. The combinations of three red (22%) and three orange (12%) did well. Three green scored 5%.
Conclusions
The research was conducted small scale and the results can only be used as a guideline. The combination of the traffic light as red, orange, yellow is more in line with the customer's needs. What is striking is that the consumer has never indicated this. This is a so called hidden irritation. Something that is viewed as a fact by the consumer, but isn't desirable. Three loose peppers are often a lot more expensive than a traffic light packaging. The consumer has three peppers instead of two for a few cents extra. With the orange pepper in the traffic light the price will be slightly higher, but the consumer will get what they prefer. Even better would be to let the consumer decide for themselves, this saves shelf space and less packaging material is used.