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Inside Sales Coordinator - USA
Sunlight Supply

POSITION: Inside Sales Coordinator - 2 Positions Available
LOCATION: Wixom, MI or York, PA

Position Overview:
The Inside Sales Coordinator will provide direct sales support to the Sales Executives and Account Managers. By assisting in all clerical duties (and more) they will help generate revenue for the company by supporting the troops in the field so they can focus on critical sales and promotional efforts.

Position Requirements:

  • Microsoft Excel, Word, PowerPoint & Outlook.
  • Excellent verbal and written skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Highly organized.
  • Industry/Gardening experience preferred, but not a requirement.
  • Experience in customer service field preferred, but not a requirement.
  • Flexible schedule including the ability to work some weekends throughout the year.
Position Duties and Expectations:
  • Phone and email support for the CSO, Sales Manager and Account Managers.
  • Field customer calls and emails in a timely fashion.
  • Manage stores in the territory with annual sales of $100K or less.
  • Represent the company at customer events, grand openings and trade shows.
  • Put together samples and marketing packages/posters for customers.
  • Submit marketing inventory requests to Alisha.
  • Submit new store applications, credit requests and terms change requests.
  • Submit deviations.
  • Assist with quoting customers and submitting to the pricing group.
  • Run top reports for sales and assist in analyzing them.
  • Assist in scheduling store visits (shared calendar).
  • Send out approved email blasts on new products, stock issues and tips.
  • Help prepare and attend customer events.
  • Assist with RMA and accounting issues.
  • CRM Entry.
  • Learn the company, customers and industry to a level that is promotable to Account Manager, if a territory becomes available.
  • Running requested BI Reports
  • Salesman Toolbox and O:Sales Folder contents/maintenance
  • Trade Show Support
  • Travel Assistance (Plane, Hotel, & Car)
  • New Customer Mailings
  • Customer Anniversary mailings
  • Prep Customer Performance Thank you cards
  • Prepare Expense Reports for Sales Staff
  • Visio and Power Point Assistance
  • Take over Monthly Sales Objectives Agenda and communication with other departments
  • Populate Template of monthly highlights for Executives
  • Assist with Sales presentations for Executive Meetings
  • Make Customer/Vendor calls while I am travelling
  • Sort and Prepare Monthly Non-standard Terms report
  • Assist as necessary with Supplier contracts
  • Add business cards to contacts
  • National Sales Meeting Preparation assistance
  • Assist with updating Sales Forms
  • Assist with SLS & Exclusive brand promotions to help increase brand awareness/revenue
  • Send Samples, Literature and SWAG To Customers
Desired Outcome:
This position is a critical support function that allows or sales executives and managers more face-to-face time for selling (presenting new product opportunities, attending customer appreciation events and grand openings, doing dealer presentations, giving customers tours of Sunlight, merchandising and importantly, prospecting for new business). The position will help keep us organized, our CRM up to date, and improve and increase follow up efforts. The end goal is to improve the customer experience making Sunlight Supply the PREFERRED destination for their products and services.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Please submit resume, cover letter and salary requirements to: